INTERNATIONAL & NATIONAL TOLL-FREE HELPLINES TO RUSSIA
(Trafficking Victims Assistance Center- Moscow): Operators are Russian-speaking only.

INTERNATIONAL:

Call from Netherlands, Belgium, Germany (to Russia):
00-800-455-05-555

Call from USA (to Russia):
+1-866-800-0270

In November 2004, the Angel Coalition's Moscow Trafficking Victim Assistance Center (TVAC) opened four Russian-language toll-free help-lines in Russia, Germany, the Netherlands and Belgium. A similar line will be established in the United States in 2005, and help-lines will be set up in additional countries soon.

NATIONAL:

Calls from anywhere in Russia (to the Angel Coalition/TVAC in Moscow):
8-800-200-2400

This toll-free service provides valuable information for those interested in traveling abroad to study, work, or for other personal reasons. Help-line operators provide vital information about the terms and conditions of work overseas, warn against fraudulent schemes, and give important tips on what to do and how to protect one's rights. Additionally, the help-line enables the Angel Coalition to assist women and girls who are trapped in trafficking in Europe or the U.S. to return home and undergo rehabilitation. Relatives and parents can also initiate broad-based searches for their loved ones.

The help-line is Russian-language, and therefore accessible to Russian travelers abroad who do not know the language of their destination country.

The help-line operates 24 hours a day. Coached operators and the TVAC staff provide necessary assistance. We cooperate with domestic and international law enforcement, as well as Interpol, in working on actual trafficking cases. We ensure that victims outside Russia receive assistance by working with government agencies and NGOs in these countries, thus making the rescue, on-site rehabilitation, and return of the victim more efficient.

The Coalition considers the confidentiality of incoming calls to be highly important.

REGIONAL RUSSIAN HOTLINES:

There are hot-lines of other NGO's in the cities of Russia and Countries of CIS for consultations and help to victims of trafficking.

BARNAUL 7 (3852) 37-84-62 Monday to Friday 9.00 - 21.00
EREVAN 7 (1) 54-28-28 Monday to Friday 11.00 - 19.00
IRKUTSK 7 (3952) 397-835  
KAZAN'' 7 (8432) 92-97-25 Monday to Friday 10.00-17.00
KIEV 7 (44) 224-0446 Monday to Friday 9.00 - 18.00
MURMANSK 7 (8152) 22-68-75 Monday to Saturday 12.00 - 21.00
NIJNIY NOVGOROD 7 (8312) 331-579  
PETROZAVODSK 7 (8142) 576-224  
SANKT-PETERBURG 7 (812) 327-3000 Monday to Friday 10.00 - 20.00
SANKT-PETERBURG (for underage persons) 7 (812) 528-6202  
CHELYABINSK 7 (912) 891-68-52  
YAROSLAVL 7 (852) 331-346  

 

CLICK HERE TO DOWNLOAD "2005 HELPLINE PROMOTIONAL CARDS"